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Beyond Protection, Empowering Mines - Weichai Mine Service 2.0 leads to New heights in service

2025.07.28

High value, full coverage, high returns

Weichai Mining Business Service Policy 2.0 Upgrade

Relying on more complete exclusive service resources, Weichai Mining Business Service 2.0 has created a new model of mine service, introducing a series of more competitive service policy supports to customers and optimizing and upgrading the service experience.

The warranty period has been extended

Starting today, the first owners of wide-body dump trucks and mining excavators equipped with hybrid models such as WP14T/WP15H/WP17T fuel engines and methanol engines will enjoy an extended warranty period of one year with no mileage/time limit and 3 years / 20,000 hours for basic parts if they are maintained as required. A real extension of the warranty period, breaking the industry's hidden restrictions on the warranty period.

Cost incentives increase

Starting today, the hourly rate for social service stations will be raised from an average of 100 yuan per hour to 200 yuan per hour; Increase the self-sale and self-guarantee service fees for products such as fuel and methanol machines that are compatible with hybrid mining trucks and mining machines to effectively boost the enthusiasm of dealers and support better service through cost incentives.

The W-TCO has expanded its scope

The new mine special W-TCO expands the application scope of the Star Shield and Gold Shield packages for rigid mining trucks to the full range of mining equipment, providing customers with all-round protection and full life cycle care.

As a leader in service assurance for the industry, Weichai continues to increase its allocation of mine service resources, investing 80 million yuan in a full supply of complete machines and spare parts to respond quickly to dispatch. With a combination of favorable policies, favorable prices, light production, fast supply, fast maintenance and high productivity, Weichai Mine Service 2.0 has increased customers' comprehensive income by more than 30% and comprehensively reshaped the mine service system and industry standards.

New standards, new heights

Weichai works hand in hand with customers

Co-create quality mine services

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R & D

20000 +
Global R & D personnel
5+10 
R & D institutions in five countries, ten regions

Engines

  • 5,000,000 units
  • 22-10000Ps
  • 200 million kilowatts
  • Application for all markets

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